The process of accessing your free trial or subscription is dependent on where you made your initial purchase.
- If you purchased from within your Studycat app, please follow the 'purchases from the Apple App Store or Google Play' instructions immediately below.
- For purchases from studycat.com, please scroll down to view down.
Purchases from the Apple App Store or Google Play
If you purchased from within your Studycat app, you can access your subscription content by restoring your purchases from the 'parents' area of the app. To do so, please follow the instructions below.
For Learn Spanish:
1. Open your Studycat app and select the settings button to access the parents area
2. Pass through the age verification screen by typing the numbers on the screen in order
3. Select 'Manage my subscription'
4. You will be redirected to the App Store or Google Play Store where you will be able to access your subscription.
5. Your subscription content will be available to you when you return to the main menu.
For Learn English:
1. Select any profile
2. Select the cat profile at the top of the screen
3. Go to settings
4. Pass through the age verification screen by typing the numbers on the screen in order
6. Select 'Manage my subscription'
7. You will be redirected to the App Store or Google Play Store where you will be able to access your subscription.
8. Your subscription content will be available to you when you return to the main menu.
For all other apps
1. Open your Studycat app and select the parents section
2. Pass through the age verification screen by typing the numbers on the screen in order
3. Select "My subscription"
4. Select "Manage"
5. You will be redirected to the App Store or Google Play Store where you will be able to access your subscription.
6. Your subscription content will be available to you when you return to the main menu.
IMPORTANT
Your device must be using the same Apple or Google ID used to make your subscription purchase.
- Family Sharing: Subscriptions purchased from the Apple App Store can be shared with family members by using Apple Family Sharing
- Register with Studycat to access on Android and iOS devices: If you would like to use your App Store or Google Play subscription on devices that are not using your Apple or Google ID, you can register with Studycat and then sign in to the app to synchronise your subscriptions with our servers. After you have done this on a device that uses your Apple or Google ID, please sign in using your Studycat account to access your subscription content on Android and iOS devices.
Purchases from studycat.com
If you purchased or redeemed a purchase from studycat.com, you'll need to sign in to the app with your Studycat account to access your free trial or subscription.