If you're experiencing issues with hearing anything in the Studycat app, try the following troubleshooting steps:
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Check Your Volume:
- Ensure that your device’s volume is turned up. Use the volume buttons on your phone or tablet to increase the sound level.
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Turn Off Silent Mode:
- Make sure your device is not on silent mode. Switch off the silent mode using the toggle button on the side of your phone or via the settings menu.
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Enable Background Music:
- Open the Studycat app and go to the settings menu.
- Ensure that the background music is turned on.
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Check Other Apps:
- Verify if the sound issue is specific to the Studycat app by playing audio in other apps (e.g., YouTube, music player).
- If other apps also have no sound, the issue might be with your device rather than the Studycat app.
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Restart Your Device:
- Sometimes, a simple restart can fix sound issues. Turn off your device completely and then turn it back on.
If you've tried all these steps and still can’t hear anything, please contact our support team for further assistance.