The process of accessing your free trial or subscription is dependent on where you made your initial purchase.
- If you purchased from within your Studycat app, please follow the 'purchases from the Apple App Store or Google Play' instructions immediately below.
- For purchases from studycat.com, please scroll down to view down.
Purchases from the Apple App Store or Google Play
If you purchased from within your Studycat app, you can access your subscription content by restoring your purchases from the 'parents' area of the app. To do so, please follow the instructions below.
1. Open your Studycat app and navigate to the 'Parents' area from the main menu.
2. Pass through the age verification screen by typing the numbers on the screen in order, for example '924'
3. Select 'My subscription'
4. Select 'Restore purchases' to the app will check with your App Store or Google Play ID for your purchases.
5. Your subscription content will be available to you when you return to the main menu.
IMPORTANT
- Your device must be using the same Apple or Google ID used to make your subscription purchase.
- Family Sharing: Subscriptions purchased from the Apple App Store can be shared with family members by using Apple Family Sharing
- Register with Studycat to access on Android and iOS devices: If you would like to use your App Store or Google Play subscription on devices that are not using your Apple or Google ID, you can register with Studycat and then sign in to the app to synchronise your subscriptions with our servers. After you have done this on a device that uses your Apple or Google ID, please sign in using your Studycat account to access your subscription content on Android and iOS devices.
Purchases from studycat.com
If you purchased or redeemed a purchase from studycat.com, you'll need to sign in to the app with your Studycat account to access your free trial or subscription.
How to sign in with your Studycat account
Sign in from the welcome screen
The welcome screen is displayed when you open your Studycat app for the first time.
1. Select 'Already have an account?' from the welcome screen
2. Pass through the age verification screen by typing the numbers on the screen in order, for example '924'
3. Select the sign in method that you used when creating your Studycat account
IMPORTANT: Please ensure that you select the same sign in method that you used when creating your Studycat account.
Sign in from the parent's area
1. Navigate to the 'Parents' area from the main menu.
2. Pass through the age verification screen by typing the numbers on the screen in order, for example '924'
3. Select 'My subscription'
4. Select 'Sign In'
5. Select the sign in method that you used when creating your Studycat account
IMPORTANT: Please ensure that you select the same sign in method that you used when creating your Studycat account.
6. After signing in, your free trial or subscription content will be available to you when you return to the main menu.